What does it take to become the Digital Employer of the future?
Customer Experience Management in the Digital Age
by The Digital Employer, on Apr 14, 2017 11:15:00 AM
In the previous blog post, we talked about the importance of a viable customer experience strategy in a company’s overall digital makeover. Following up on that, in this post, we talk about how to engage in customer experience management through digital means.
Digital Transformation & Human Resources
by The Digital Employer, on Apr 10, 2017 11:50:00 AM
Digitization is no more an opt-in endeavor and digitizing various organizational practices and responsibilities is a matter of staying competitive in your business field. Human resources is no different. In HR, practices have been transformed as a result of digitization practices, while others have arisen in consequence.
5 Important Benefits of Business Digitization
by The Digital Employer, on Apr 4, 2017 9:00:00 AM
Digitization is no longer an option but has become a necessity. In an increasingly competitive market that has transferred much of its processes to digital platforms and social networks, having an online presence is, without any doubt, a prerequisite for business success and optimal market positioning.
Customer Experience Management: A Critical Component of Digitization
by The Digital Employer, on Mar 29, 2017 10:15:00 AM
While most industries were characterized by steady growth at the beginning of the last decade, many companies now face a new situation for years involving stagnation of growth, declining margins and increased customer requirements and expectations.
In the midst of the storm
by The Digital Employer, on Feb 29, 2016 7:24:55 AM
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority.